Frequently Asked Questions

Q. Do you really have all of the files that you claim to have?

A. Yes we do, and even more! We currently offer up movies, music, TV shows, games, software and other, and everything on the site can be downloaded at any time. Our catalog of files is set up so you can easily browse and search through them and find exactly what you want. Then it's just a couple of clicks to get the file downloading, and before you know it, you'll have your file.

Q. How many files do you have for downloading?

A. We are currently offering over 1,400,000 files for you, consisting of over 1,200,000 GB of data. If you're looking for it online, you'll be sure to find it with us.

Q. How often is the content updated?

A. Our content is updated every hour with new content. You'll be able to easily track what has been added, and see what's new for you to download and enjoy.

Q. What kind of download speeds should I expect?

A. Download speeds vary greatly, depending on your connection speed, computer specifications and ISP's bandwidth allocation. The low side, if you have dial-up, would be around 4-5kb/s, while broadband access comes in at around 800kb/s. Some users even download as high as 2500kb/s!

Q. Why do I have to pay $4.95 for this service?

A. Running a web site that can handle as much volume as our site can cost a bit of money. We use this fee to pay for server costs, bandwidth, upgrades as necessary, and of course our full time staff in order to make your experience as seamless as possible. We're always working to improve how our site works, in order to reward you with better service.

Q. What happens if I have a problem with any downloads?

A. If you have any technical or general issues at all, feel free to login to your account and create a support ticket. From there, one of our customer service representatives will assist you to the best of their abilities in order to give you a satisfactory result.